Dedicated Customer Service Professional with a background in Textile Design and experience supporting global customer service operations. Skilled in customer support, escalation handling, issue resolution, stakeholder communication, and delivering exceptional customer experiences. Having worked with Samsung’s Escalation Desk and TaskUs, I am committed to providing accurate, timely, and customer-focused service while managing multiple priorities in fast-paced environments.

I am recognised for my reliability, adaptability, and commitment to delivering quality outcomes. With a strong work ethic and a customer-first mindset, I thrive in collaborative environments, embrace new challenges, and consistently strive to improve processes while contributing positively to team success.